Business hours: 8.00-17.00 | Monday to Friday
Contact us 450.676.3444

COVID-19 : Security measures adopted during consultations

Security measures adopted during consultations

Due to the COVID-19 pandemic, we have implemented several safety measures within the clinic to ensure the well-being of our patients and staff.

 

  • Wearing a mask is mandatory in clinics as recommended by the government.
  • Unless absolutely necessary, we ask that you leave your cell phone or other non-essential personal effects in your car.
  • You must come to your appointment alone.
  • To minimize contact between patients and to keep the schedule running smoothly, please be there on time or at most 5 minutes before your appointment.
  • No attendant will be able to wait inside the clinic.
  • You will be instructed to use the hand sanitizer foam upon entering the clinic and prior to your departure.
  • You will be invited to put slippers at your disposal as usual.
  • You should avoid using the bathroom in the clinic.
  • The waiting room is not available but you will be promptly directed to an examination room.
  • During the consultation, our staff will wear the mask at all times.
  • As soon as the consultation or intervention is completed, we will contact your support person by phone.
  • A strict protocol for cleaning the examination rooms and the operating room is applied after each consultation and procedure.
  • We ask for your cooperation to make your appointment as efficient as possible and to avoid prolonging your presence in the clinic without a valid reason.
  • We favor payment by credit card or debit.
  • For cash payments, we ask to remit the exact amount or make a combined payment with credit or debit card.

 

Our goal is to provide you with as safe service as possible and to ensure the well-being of our patients and staff during appointments.

 

Thanks for your understanding and cooperation!

Dr. Réjean Arbour